Store Credits

✅ Step-by-Step to Use Your Credit:

1. Log into your Pawlie account:
Use the same email address you used when placing the order that earned the credit.
👉 Log in here

🔒 If you're automatically logged into ShopPay:
Make sure the email linked to ShopPay matches your Pawlie account. If it doesn't:

• Log out of ShopPay (select checkout as guest)

• Return to the Pawlie website and login directly

• You’ll receive a verification code to complete login

2. Add your items to cart:
Shop like normal and build that cart up.

3. At checkout, choose your store credit:
Your store credit will show up as a payment option only if you're logged into the correct Pawlie account.
Select it like any other payment method.

💡 Paying more than your credit?
No worries - just use your credit/debit card on the same checkout page to cover the rest.

4. Do not use third-party payment options:
If you checkout with PayPal, Afterpay, Zip, or Klarna, your credit won’t apply.
🚨 It must be Pawlie login + card combo only.

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⚠️ Important Notes

• Double check that your credit has applied before hitting “Place Order.”

• No refunds will be issued if the credit isn’t used correctly.

• Store credits can’t be combined with PayPal, Afterpay, Zip, or Klarna.

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